Yes. Dr. Berg supplements are available in the UK from drberg.uk, the authorised UK distributor (Britannia Tiger Health Ltd). Every order is dispatched from our warehouse in England, so there's no wait for international shipping from the US and nothing to clear through customs. Most UK orders arrive within 3–6 business days.

No. Your order ships from our UK warehouse, so there are no customs charges, import duties or courier handling fees — the price shown at checkout is the total you pay. Ordering Dr. Berg supplements directly from the US site can mean customs and handling fees before your parcel is released; buying from drberg.uk avoids that completely.

Yes. drberg.uk is operated by Britannia Tiger Health Ltd, an authorised UK distributor of Dr. Berg products under agreement with Dr. Berg Nutritionals. You can confirm this on Dr. Berg's official list of authorised resellers at shop.drberg.com/pages/official-resellers. All products are genuine and supplied through the official channel.

Yes — every product on drberg.uk is 100% genuine and supplied through the official Dr. Berg channel. As an authorised UK distributor, we store and handle stock under strict quality control, and our supply chain is fully traceable. If you ever have a concern about authenticity, email support@drberg.uk. You'll also find us listed among Dr. Berg's authorised resellers at shop.drberg.com/pages/official-resellers.

Dr. Berg products sold in the UK must meet UK and EU labelling rules, so the packaging can look different from the US version. There are three cases:

• US-made products keep their original US label. The required UK compliance information — including the UK return address — is supplied with your order on the packing slip.
• UK-made products — such as D3 & K2, the Gallbladder Formula and some electrolyte products — carry a UK label, and in some cases a formulation adjusted to UK regulations.
• Some products carry a UK-compliant label applied over the original US label, where UK rules require different product wording from the US packaging.

In every case the product is genuine — only the labelling is adapted to comply with UK law.

As an authorised UK distributor, we only stock products that comply with UK and EU regulations covering permitted ingredients, dosage limits and labelling. Some products sold in the US aren't currently approved for UK sale — because of import restrictions (especially on animal-derived or controlled ingredients), UK supplement dosage limits, or UK labelling requirements. Both Dr. Berg UK and Dr. Berg Nutritionals are actively working to bring more products to the UK, including UK-based production formulated for local rules.

Browse our product pages and select “Add to Cart” for the items you want. When you're ready, go to checkout to enter your delivery and payment details securely. You can order as a guest or create an
account.

We accept all major credit and debit cards, plus PayPal, Apple Pay and Google Pay. All payments are processed securely, and prices are shown and charged in GBP (£).

Most UK orders arrive within 3–6 business days. We dispatch within 1–2 business days (Monday–Friday, excluding UK public holidays), and tracked Royal Mail delivery then typically takes a further 2–4 business days. You'll receive a dispatch confirmation email with tracking once your order is on its way.

Yes, tracked delivery is available at checkout. We don't currently offer guaranteed next-day delivery. Please note that Royal Mail Tracked 24® and Tracked 48® are aimed delivery times, not guarantees — actual delivery can take longer due to postal delays, weather, or remote and rural locations.

Yes — we offer free standard UK shipping on orders over £150. For orders below £150, a standard shipping fee is calculated at checkout.

We currently ship to UK addresses only. If you're in the EU, please order from the official European distributor at drberg.eu.

If your order hasn't arrived within 5 business days of dispatch, first check the tracking link in your dispatch confirmation email, and check with neighbours or your local delivery office — parcels are sometimes left for safekeeping. If tracking shows the parcel as delivered but you haven't received it, email support@drberg.uk straight away and we'll open an investigation with Royal Mail. Please make sure your delivery details are correct at checkout, as customers are responsible for the accuracy of the address provided.

Yes — you can subscribe to selected products for automatic recurring delivery, and change, pause or cancel it any time from your account.

We accept returns of unused, unopened products with intact seals within 14 calendar days of receipt. Please email support@drberg.uk first to request return instructions. Return shipping is at your cost unless the product arrived damaged or faulty. Full details are in our Returns Policy.

The US site (drberg.com) is operated directly by the manufacturer and sets its own returns policy. As an authorised UK distributor, Dr.Berg UK must follow UK law on the sale and return of consumable goods, including hygiene and safety rules for supplements. For that reason we accept returns of unused, unopened products with intact seals within 14 calendar days of receipt. We're always happy to help with anything damaged, defective or supplied in error.

Email support@drberg.uk with clear photos of the damage, including the packaging, and we'll put it right.

For health and safety reasons, we can only accept returns of unused, unopened products with the original seal intact. Once a product has been opened we can't accept it back, due to hygiene and contamination standards. If a product is damaged or defective, contact support@drberg.uk with photos and we'll guide you through the return.

As a distributor, we can't give medical advice — if you experience an adverse reaction, please stop use and consult your GP or pharmacist. Opened or used products aren't normally eligible for a refund, but we review each case individually in line with your statutory rights under UK consumer law. Please see our Returns Policy for details.

If your order hasn't been dispatched yet, email support@drberg.uk as soon as possible and we'll do our best to amend or cancel it. Once an order has been dispatched, it's covered by our returns policy.

Occasionally we may need to cancel an order — for example if an item is out of stock, a payment can't be authorised, or there's a pricing or product error. If your order was cancelled and you'd like clarification, email support@drberg.uk with your order number and we'll explain and help.

The D3 & K2 2000 IU sold on drberg.uk is formulated specifically for the UK and EU markets to meet local dosage rules. UK guidelines limit the daily dose of certain vitamins, including Vitamin D, in food supplements — so the UK version differs in strength and label design from the US product.

The Gallbladder Formula on drberg.uk is a version tailored for the UK market. Some ingredients in the US formulation — particularly animal-derived ones — are restricted or not permitted for UK/EU import, so the UK version is adjusted to comply while maintaining quality.

Small differences between the amounts listed on the website and on the product label can occur due to rounding or updated formulations. They don't affect the product's quality or effectiveness.

Dr. Berg Nutritionals doesn't officially classify its products as vegan or vegetarian. We recommend checking the ingredient list on each product page so you can decide based on your own dietary requirements.

Always consult your GP, pharmacist or healthcare provider before taking any supplement — especially if you're pregnant, breastfeeding, or taking prescription medication.

No. Always follow the recommended daily dosage on the product label. Taking more than the recommended dose can cause adverse effects and isn't advised.

No — you can check out as a guest. Creating an account lets you view your order history, track deliveries and manage future orders more easily.

Email us at support@drberg.uk and we'll aim to reply within 1–2 business days.

Yes — new customers who sign up to our mailing list receive a welcome discount voucher. It can be used once per customer, has an expiry date stated in the email, is non-transferable, and is valid
only on drberg.uk. It can't be combined with other offers. If your code won't apply, email support@drberg.uk before completing your order.

No — discount codes from drberg.com (the US site) don't work on drberg.uk. We're a separate UK-based distributor with our own pricing, tax and shipping, and we don't have access to US promotions. For UK offers, subscribe to the drberg.uk mailing list.

Expired codes can't be reissued or extended, as offers are time-limited. We run seasonal promotions and send exclusive discounts to newsletter subscribers, so staying subscribed is the best way to catch future offers.